Cloud storage has become much more commonplace for businesses and individuals who use their computer to store information, media files and more. With an increasing amount of potential cybersecurity threats, making sure these files are safely uploaded to the cloud is a must. If your OneDrive files aren’t syncing, you run the risk of losing the latest versions of your documents or being unable to retrieve data if something breaks.
If you’ve noticed that your OneDrive files are not syncing, take a look at this Tech Tips video that shows how you can solve this issue in a matter of steps.
You can also look below for all of the written steps:
Syncing OneDrive on Windows
Step 1: Right-click the cloud icon in the bottom-right corner
Step 2: Select “Close OneDrive” from the menu
Step 3: Select this again in the pop-up
Step 4: In the search bar, type in and select OneDrive
Step 5: You can also log out and back in
Syncing OneDrive on Mac
Step 1: Click on the cloud icon in the upper-right corner
Step 2: Select “Help & Settings”
Step 3: Select “Quit OneDrive” in the menu and pop-up
Step 4: Select the Finder icon in the toolbar
Step 5: Select “Applications” and then click OneDrive
About Tech Tips
Troubleshoot some common desktop and mobile issues alongside some of Impact’s service desk experts in this short video tutorial series. Each video includes steps, on-screen demonstrations and multiple options for finding the right fix.
Be sure to check out our hashtag, #TechTipTuesday, to stay up to date on new releases in the series.
This video features Mike Gould, Service Desk Analyst in Lake Forest, IL.