Impact's large team all standing together in one picture, a sea of people in front of large impact sign

Mission & Values

Impact was founded on a simple idea: partnership. We provide long-term, world-class service for our clients. By investing in the development and training of our employees, we build teams of passionate experts who are forging the future of business technology.

Helping Businesses Find Success from Day One

In 1999, Frank Cucco, Dan Meyer, and Nate Robinson realized that not all business partnerships needed to end once a sale was final. In fact, companies need continuous service and support to achieve their goals. While many elements of Impact have evolved over the years, that core idea remained the same. Our approach focuses on understanding our clients so our spirited team of experts can implement unique, innovative solutions to help build brighter futures.

Our History

Evolving and Expanding to Meet New Challenges

With hundreds of experts, multiple locations across the country, five managed services, and thousands of clients, Impact has come a long way from our first “office” in Waukegan, Illinois. But we’re just getting started, as we continue to expand and introduce new services and solutions every year.

From Three Guys in a Garage to 900+ Employees

Our Mission Statement

Impact’s mission is to empower our clients through holistic managed services that balance innovative technology solutions with expert strategies, exceptional service, and a positive and curious mindset. We believe in becoming a trusted partner that continuously delivers measurable results to unlock every business’ fullest potential and set them on a path toward unimaginable growth.

Our Future is Helping to Build Yours

In our aim to be the world’s largest managed service provider, we want to build a world where every business has access to the crucial tools, technologies, and expertise they need to grow and compete at the top of their industry. To do this, we know that we not only need to help businesses, but we need to help our people become the best versions of themselves, too.

Embracing Differences to Build Stronger Teams

Impact is a place for all. We strive every day to build a company that is inclusive, collaborative, and welcoming, so everybody is comfortable and able to make the most of themselves and their ideas. But we also know this job is never done. It’s something we are committed to and must work toward every day.

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Making an Impact in Our Communities

Being a helpful, active part of the communities in which we live is a core tenet of who we are. From sponsoring local sports teams to providing opportunities for children to learn and explore, we’re proud of the positive footprint we’ve left behind in our local neighborhoods.

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