Insights
What is required to do business today? Discover what you need to know about getting to the next level with Impact’s blogs, videos, webinars, eBooks, and more!
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Managed Service
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Industry
Blog Post
What Are the Benefits of a CRM in Retail?
The five major benefits of using a customer relationship management (CRM) solution that we cover in this blog include: personalized messaging, enhanced customer service, contact management, improved customer retention, automated workflows, and streamlined inventory management.
Managed IT
Jul 06, 2026
eBook
What Does a Modern Supply Chain Look Like?
Read this eBook to learn about modern supply chain technology and how businesses are using it to optimize their most important processes.
Managed IT
Jul 06, 2026
Guide
How to Improve Operational Efficiency
Learn what operational efficiency is, how to measure it, and the practical steps businesses can take to improve performance across every department.
Streamline Processes
Jun 26, 2026
Blog Post
IT in Construction: A Critical Component
It’s counterintuitive to think that adding an IT team will lower costs, but construction companies with one are more profitable and efficient. Learn more!
Managed IT
Jun 22, 2026
Blog Post
What Is a vCIO and Does Your Business Need One?
A quality managed service provider will have an IT expert who is assigned to oversee your strategy. Learn about what a vCIO can do for you in our video.
Managed IT
Jun 08, 2026
Checklist
Digital Transformation in Healthcare: Definition, Examples, Benefits (+ Checklist)
What is digital transformation in healthcare? See what your business needs to stay at the forefront of technology in the healthcare industry.
Digital Transformation
Jun 03, 2026
Blog Post
What Is Smart Manufacturing?
What is smart manufacturing and why is it essential for modern organizations to embrace it? This blog will break it down for you.
AI
Jun 01, 2026
Blog Post
What Is Downtime? Common Causes and How to Reduce It
Downtime isn’t just an IT problem—it’s a business risk with real financial and operational consequences. This article breaks down what downtime is, the most common causes behind outages, how much downtime actually costs, and practical ways organizations can reduce disruption and improve resilience.
Managed IT
May 27, 2026
Blog Post
Achieving Digital Transformation in Law Firms
As digital technologies become widespread, learn the advantages of DX for the legal environment and why firms need to begin their transformation now.
Digital Transformation
May 26, 2026
Blog Post
10 Data Analytics Stats SMBs Need for 2026
Discover data analytics stats leaders should know in 2026, plus what they mean for ROI, AI readiness, data quality, and smarter decision-making.
Managed IT
May 11, 2026
Blog Post
What Does Nonprofit Digital Transformation Look Like?
Nonprofits aim to change the world. In order to give themselves the best chance at achieving their goals, no matter how lofty, these institutions need to embrace digital transformation and modern technologies.
Digital Transformation
Apr 20, 2026
Guide
IT Outsourcing Guide: Everything You Need to Know
Should you be outsourcing your IT? Explore why businesses outsource IT, the major factors to considers, pricing, and benefits in this guide.
Managed IT
Apr 16, 2026
Blog Post
The Role and Potential of AI in Manufacturing
AI in manufacturing is less about replacing automation and more about improving how decisions get made. This article explains where AI is already delivering value, from predictive maintenance and quality inspection to process optimization, then outlines how to prepare for AI adoption.
AI
Apr 15, 2026
Blog Post
The Role of Automation in Supply Chain Management
Will supply change management be automated? In this blog we go over how automation is used and whether it will be pervasive.
Managed IT
Apr 13, 2026
eBook
[2026 Research Report] The Economics of Insourcing vs. Outsourcing
Outsource, insource, or hybrid for IT & tech services? Learn which model is right for your business with this free guide for business leaders.
Report
Apr 10, 2026