Print Services

Print Shop Owner Praises Impact Production Team Service

Discover how a print shop in Wisconsin got critical equipment support, allowing them to scale and grow. Custom Data Too Mail’s President, Jerry Wick, explains.

Success Story

2 minutes

Feb 05, 2021

Since the late 90s, Custom Data Too Mail has competed in the printing industry in Wisconsin. Based in Menomonee Falls, Jerry and Debbie Wick receive client data and produce high-quality direct mail and print materials.

After connecting with a local vendor in order to purchase a top-of-the-line Konica Minolta production machine, the team found themselves constantly dealing with print emergencies. Though the machine was new, it regularly went down, causing numerous delays for the small company.

Their vendor performed bandaid fixes that only lasted a few hours at a time. With that, the team knew it was time to find the customer service and print expertise necessary to run their business.

“A partner is someone that you’re joined together with and they are on your team. That’s how I feel about Impact. A partner is someone that comes in and rolls up his sleeves and goes to work with you in solving the problem.”

Watch this video to hear from Custom Data Too Mail’s President, Jerry Wick, about how the Impact team won his business and connected him with the right production printer to get things running up to speed, now supported by a team of world-class service experts.

Learn More

Whether you’re a print production company, or an organization that simply wants to create more eye-catching materials to present to customers, our Production Print team can help. Find out more and get in touch here.

Randy Coughlin is a print industry veteran, and one of Impact’s specialists. Find out more about his role in his Make an Impact video.

Tags

Print ServicesBusiness GrowthSuccess StoriesProduction Print

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