inside the Impact Networking USO with a large rounded screen and blue lights

Unified Support Operations in Lake Forest, IL

Lake Forest – USO

Unified Support Operations (USO)

Impact’s Unified Support Operations center (USO) in Lake Forest, IL is on our headquarters campus just off the Tri-State Tollway. This 12,000 square foot, state-of-the-art support center accommodates our ever-growing team of technicians and specialists. Its central location serves as a hub for Service Desk Engineers in departments such as managed IT, cybersecurity, digital transformation, managed marketing, and print services.


Connected Managed Services; Supported 24/7

Impact’s print, digital transformation, cybersecurity, marketing, and managed IT services work together to help businesses overcome obstacles and reach their goals. But when things don’t go smoothly, or you need a quick consultation with an expert, the team in our Unified Support Operations center is here to help with all of your questions, challenges, and issues.

Managed IT


Digital Transformation


Print Services

Client Results

“If you’re serious about growing your company, you need a partner to be with you as you grow. Impact is that partner.”

Jon Im, President, Janus Title

man wearing suit standing with arm on office chairs in office building

Inside the USO

The Unique Unified Support Operations Center Mural

Created by international artist Michael Roy, also known as Birdcap, the Unified Support Operations center mural spans large portions of the inside and spills onto the outside of the building on Impact’s main campus. “The mural at Impact is about the sense of wonder you get when you’re out in a new place and in a new community. I wanted to reflect through color and composition the diverse spectrum of new experiences at every corner when you’re out and exploring new worlds,” Roy said. “This theme was reflected within the employees I met during my time, who have very much built a new community… the workplace was lighthearted, enthused, and curious; I wanted the mural to reflect that.”

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Device Change Form

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Order Supplies Form

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