Unified Support Operations in Lake Forest, Illinois

The Impact Managed Services Call Center is a growing part of our Lake Forest campus. Close to the Impact headquarters, just off the Tri-State Tollway, this 12,000 sq.ft. building houses our expanding support teams for multiple service areas.

Plans for our multi-tier support desk are still evolving. This central location houses all Service Desk Engineers across all of our managed services departments, including IT & Cloud, Cybersecurity, Digital Innovation, Marketing & Branding, and Print & Documents.

Our Location

Lake Forest, IL

Unified Support Operations 

13833 W Boulton Blvd
Mettawa, IL 60045

Get directions

Managed Services

Impact has built an award-winning reputation over 20 years by providing first-class service and production print equipment expertise to all our clients. From marketing services to the cloud, we’ve got you covered.

Open Positions

Do you have experience in office hardware support, a natural ability to problem solve or a desire to start a career in service and logistics? We’re always looking for top talent in every field to join our growing team. Check out our Unified Support Operations openings and apply today.

Local Spotlight

We are committed to enriching the local areas we serve. Take a look at how our branch engages with its community.

Client Testimonial

Building strong relationships with our clients through great service is the primary objective at Impact.

See what our customers think of our one-source business model.

Chicago Tribune’s 2018 Top Workplaces

Impact ranked number two in the midsize category for the Chicago Tribune’s 2018 Top Workplaces list.

Let’s Connect

We’re happy to help! Get in touch with a local branch representative to discuss managed services today!

Connect with a specialist