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What is required to do business today? Discover what you need to know about getting to the next level with Impact’s blogs, videos, webinars, eBooks, and more!

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Blog Post

A shopping cart in a store with disco lighting

Identifying Customer Experience Pain Points and How to Solve Them

Five of the most common customer experience pain points include: A lack of personalization, poor web design, confusing processes, inconsistent messaging, and support services.

Customer Experience

Jul 18, 2024

Blog Post

What Are the Benefits of a CRM in Retail?

The five major benefits of using a customer relationship management (CRM) solution that we cover in this blog include: personalized messaging, enhanced customer service, contact management, improved customer retention, automated workflows, and streamlined inventory management.

Digital Transformation

Apr 18, 2024

Blog Post

What Is MarTech? And Why is it Important to Your Business?

Discover what MarTech is, why it's important to be using modern marketing technology, and examples of tools you should be using today.

Marketing

May 22, 2023

Blog Post

man with a construction hat

What Is Lean Manufacturing and Do You Need It?

Learn about the core methods of lean manufacturing and discover which of the eight wastes you could be falling victim to unknowingly.

Digital Transformation

Jan 11, 2022

Blog Post

red cloud with text titled, most desired cloud solutions by businesses

Most Desired Cloud Solutions By Businesses

What are the most sought-after cloud solutions among businesses today? Find out with this infographic that shows you the top 10 solutions.

Managed IT

Nov 12, 2021

Blog Post

Infographic: What Microsoft Dynamics 365 CRM Can Do for Your Sales and Marketing

What Microsoft Dynamics 365 CRM can do for your sales and marketing. Find out with this handy infographic that lays out what you can expect.

Marketing

Jul 30, 2021

Blog Post

digital wavelength

The State of Data Analytics Adoption and What It Means

What is the current state of data analytics adoption among SMBs and what does the outlook look like going forward?

Digital Transformation

Feb 03, 2021

Blog Post

a sad face next to an uncertain face and a smiley face with the smiley face being selected by a human hand

6 Ways to Improve Your Customer Experience Strategy

A quality customer experience strategy is a must in today's marketing world. Find out six simple ways you can improve yours today.

Marketing

Nov 24, 2020

Blog Post

two people sitting at desks working on a computer with a cloud service between them

Infographic: 8 Reasons to Use a Cloud CRM

Customer relationships are vital! Take a look at what the benefits of using a CRM system in your business are with this infographic.

Marketing

Nov 13, 2020

Blog Post

a series of smiley faces with a hand extended pointing at the happiest one

20 Customer Experience Stats SMBs Must Know

See these customer experience stats to see how CX is the primary competitive differentiator for SMBs in today's business world.

Digital Transformation

Nov 03, 2020