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Managed Services
Managed Services
Managed Services
Enterprise-level processes, technology and strategy for small and medium businesses. Outsourced services, all supported by members of the Impact team.
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Expert Talk | Gilberto Mendoza on Internal IT Management

What does it take to manage the entire network for a growing managed service like Impact? We asked Gilberto Mendoza, who leads the internal IT management team located across Impact’s many locations. They work to make sure that every department is up to speed with the latest technology being utilized by the company so that the teams can in turn serve their customers to the best of their ability.

Watch this video to hear from Gilberto about his approach to managing Impact’s Internal IT team, how they keep up with Impact’s tech investments and growth plans, and more.

About Expert Talk

Learn about different aspects of the IT industry with advice and insight from the leaders at Impact. Each video features a member of both internal and external teams who manage, advise and play a big role in the company’s growth and long-term success across the nation.


This video features Gilberto Mendoza, Help Desk Manager in Lake Forest, IL.


View the full Expert Talk series here.


More IT Expertise
Our experts are some of the best in the business! Whether you’re looking for quick technology tutorials, career development tips or information about industry trends, these videos with our IT experts serve as must-watch resources.

Support your IT team with Impact

Any organization with goals of expansion, strong profits and more needs a solid internal IT team backing it up. For small businesses, this may not always be within the budget. This is where Impact’s Managed IT team comes in; find out more!