Insights
What is required to do business today? Discover what you need to know about getting to the next level with Impact’s blogs, videos, webinars, eBooks, and more!
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Managed Service
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eBook
What Hundreds of Assessments Revealed About Scaling Businesses
Impact analyzed hundreds of client assessments and paired the findings with a candid conversation between our CEO and an operating executive who has lived through every pattern described. Get the eight recurring findings, real benchmark data, and three case studies showing what happens when growing businesses actually act on what they find.
AI
Sep 15, 2026
Blog Post
Law Firms and Cloud Security
Cloud tools move faster than security policy at most law firms, and the rules of professional conduct don't leave room for that gap. This piece looks at what's actually putting client data at risk and what closes it.
Cybersecurity
Sep 10, 2026
Blog Post
Digital Transformation in Finance and Accounting
Finance and accounting are moving through the same technology shift from two different directions. This piece breaks down what's driving digital transformation in each function, the tools showing up most often, and where organizations are still running into trouble.
Digital Transformation
Aug 19, 2026
Blog Post
Enterprise Resource Planning (ERP) Stats and Facts
Current ERP statistics on market growth, cloud adoption, implementation costs, and change management.
Digital Transformation
Aug 12, 2026
Blog Post
Construction IT Case Studies Featuring The Krause Construction Story
Construction companies rely on technology working quietly in the background, until it doesn't. This round-up looks at three real examples, including Impact client Krause Construction, where fixing a communication breakdown, a network that outgrew itself, or a security gap made a measurable difference.
Managed IT
Aug 12, 2026
Blog Post
25 Customer Experience Statistics for Businesses
Explore recent customer experience statistics on AI, personalization, digital service, and data strategy for growing businesses.
Digital Transformation
Jul 28, 2026
Blog Post
How To Automate Your Law Firm
Law firm automation has moved beyond simple digitization. As workflows grow more complex, firms must streamline document management, improve data quality, and adopt intelligent automation to stay efficient, secure, and competitive.
Digital Transformation
Jul 13, 2026
Checklist
Digital Transformation in Healthcare: Definition, Examples, Benefits (+ Checklist)
What is digital transformation in healthcare? See what your business needs to stay at the forefront of technology in the healthcare industry.
Digital Transformation
Jun 03, 2026
Blog Post
Achieving Digital Transformation in Law Firms
As digital technologies become widespread, learn the advantages of DX for the legal environment and why firms need to begin their transformation now.
Digital Transformation
May 26, 2026
Blog Post
What Does Nonprofit Digital Transformation Look Like?
Nonprofits aim to change the world. In order to give themselves the best chance at achieving their goals, no matter how lofty, these institutions need to embrace digital transformation and modern technologies.
Digital Transformation
Apr 20, 2026
Quiz
Is Your Managed Services Provider (MSP) Actually Delivering?
A 5-minute quiz for leaders who think they’re covered… but don’t want inaction to make the decision for them.
Managed Services
Apr 13, 2026
Blog Post
Optimizing the Customer Journey
A strong customer journey isn’t built on guesswork. It’s the result of clear insights, aligned teams, and everyday improvements that reduce friction and build trust. This guide breaks down what modern customers expect and how to shape an experience that supports them from first interaction through long‑term loyalty.
Digital Transformation
Feb 11, 2026
Blog Post
Creating Business Process Improvements through Modern Technology
Modern technology is reshaping how organizations operate, not through big overhauls but through practical improvements that reduce friction and sharpen execution. This piece explores where to start, how to gauge AI readiness, and what it takes to build a system that keeps getting better.
Digital Transformation
Feb 04, 2026
Blog Post
AI Market Insights - What Two Years of Listening Has Taught Us
Jon Evans discusses some of the lessons he and the AI team at Impact have learned over the two years they've spent listening, experimenting, and developing in the AI space.
AI
Dec 11, 2025
Blog Post
The Risk-Reward of Investing in AI and Digital Transformation
From volatile markets to ethical concerns, understanding the balance between opportunity and uncertainty is critical for investors. This piece explores the strategic considerations, potential pitfalls, and long-term rewards of betting on these transformative technologies.
Digital Transformation
Dec 11, 2025