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Client Services

24/7 Live Answer Support

Convenient and thorough business IT support, anytime. All included on your Impact contract.

What do you do when you’re working late and run into a serious tech issue? What happens if a crucial server fails at 2:00 am? Without a plan for these situations, you can waste hours of employee worktime and limit future opportunities by frustrating current clients. That’s where Impact’s 24/7 support comes in. No matter what time you call, a US-based, Impact-employed expert will answer within 60 seconds. We also perform proactive maintenance, so you always wake up with a solution instead of a problem.

Live answer

100% US-based and in-house

Fix issues remotely

Email support within 30 minutes

Live support in <1 minute

Proactive live support available

Remote Business IT Support for Immediate Fixes

Impact’s remote capabilities allow our specialists to handle most issues on the spot without even needing to send out a technician. Have your Impact ID on hand when you reach out to our Unified Support Operations (USO) center and be amazed as you get incredible service in just minutes.

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Contact Impact About Getting 24/7 IT Support

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