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What is required to do business today? Discover what you need to know about getting to the next level with Impact’s blogs, videos, webinars, eBooks, and more!

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Blog Post

A person's hand with the index finger extended, about to press a hexagon with 3 gears in the middle on a digital dashboard

How to Automate Business Processes

Business process automation can unlock real efficiency, but only when it’s done with intention. This guide breaks down how to automate business processes step by step, starting with strategy and process design, then moving through prioritization, execution, and governance.

AI

Jun 10, 2026

Webinar

What Hundreds of Assessments Revealed About Scaling Businesses | Webinar

Scaling feel harder than it should? Discover the patterns behind operational drag and what leaders can do to keep their business growing.

Business Growth

Jun 03, 2026

Blog Post

construction man operating a computer crane

What Is Smart Manufacturing?

What is smart manufacturing and why is it essential for modern organizations to embrace it? This blog will break it down for you.

AI

Jun 01, 2026

Guide

Human hand shaking a digital hand

AI Implementation: How to Use AI in Your Business

An AI implementation guide for business leaders that includes strategy, roadmap, governance, ROI, and use cases.

AI

Jun 01, 2026

Blog Post

Beams of light streaking through cyberspace

AI Governance: Creating Security Frameworks to Keep Pace and Stay Protected

AI doesn’t introduce entirely new security risks—it accelerates the consequences of long‑standing governance failures. Hear from Mike Noonan, Principal Consultant, AI, and Chad Adams, Consultant, Technology & Security, on developing AI security frameworks.

AI

May 13, 2026

Blog Post

A computer running a program on an assembly line

Implementing RPA in Manufacturing

RPA plays a quiet but critical role in modern manufacturing. This article breaks down what RPA actually does, how it supports planning and operations, and where it fits into a broader automation strategy without disrupting production.

AI

May 06, 2026

Blog Post

A person working at a laptop keyboard with a series of icons on the translucent screen

The Biggest and Most Common AI Security Risks

This piece breaks down the most common AI security risks, including data leakage, model attacks, and AI‑enhanced social engineering, and explains how organizations can mitigate vulnerabilities across the AI lifecycle.

AI

Apr 29, 2026

Blog Post

A person holds an iPad in front of an automated assembly line, looking at schematics

The Role and Potential of AI in Manufacturing

AI in manufacturing is less about replacing automation and more about improving how decisions get made. This article explains where AI is already delivering value, from predictive maintenance and quality inspection to process optimization, then outlines how to prepare for AI adoption.

AI

Apr 15, 2026

Quiz

Before You Renew: Is Your Managed Services Provider (MSP) Actually Delivering?

A 5-minute quiz for leaders who think they’re covered… but don’t want inaction to make the decision for them.

Managed Services

Apr 13, 2026

eBook

[2026 Research Report] The Economics of Insourcing vs. Outsourcing

Outsource, insource, or hybrid for IT & tech services? Learn which model is right for your business with this free guide for business leaders.

Report

Apr 10, 2026

Blog Post

A web of wires all meeting in a central point with a variety of orange and blue digital sparks

What Is Disruptive Technology?

This piece walks through historical and modern examples of disruptive technology and shows how digital tools and the internet became a constant force in business and everyday life.

AI

Mar 11, 2026

Blog Post

A rising bar graph sprouting from a magnifying glass in the middle of a circuit board

Forecasting with Purpose: From Risk Scores to Revenue Reality – Part 4 of 4

In the final part of her series, Dr. Zubia Mughal discusses the last phases in the development of a modern churn-forecasting model that yields more accurate results by considering account behavior and mapping out signal paths.

AI

Jan 28, 2026

Blog Post

Grouping by Behavior for Clustering That Tells a Story – Part 3 of 4

In the third part of her series, Dr. Zubia Mughal discusses how linking the behavioral clusters together started to paint a more comprehensive picture in the churn model, leading to some incredible discoveries.

AI

Jan 21, 2026

Blog Post

Red and steel cogs spinning together

Discovering the Heart of the System – Part 2 of 4

In the second part of her series, Dr. Zubia Mughal discusses the process of discovering and defining behavioral thresholds that, in turn, became the heart of the churn model.

AI

Jan 14, 2026

Webinar

How to Get Real Value From AI & Increase Profit | Webinar

Find clarity on where AI truly adds value, how to assess your organization’s AI maturity, and what to focus on next to turn AI into a strategic advantage.

Artificial Intelligence

Jan 14, 2026