Insights
What is required to do business today? Discover what you need to know about getting to the next level with Impact’s blogs, videos, webinars, eBooks, and more!
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Managed Service
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Filter By
Managed Service
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Content Type
Industry
Quiz
Before You Renew: Is Your Managed Service Provider (MSP) Actually Delivering?
A quick self-check for leaders who think they’re covered… but don’t want inaction to make the decision for them.
Managed Services
Apr 13, 2026
eBook
[2026 Research Report] The Economics of Insourcing vs. Outsourcing
Outsource, insource, or hybrid for IT & tech services? Learn which model is right for your business with this free guide for business leaders.
Report
Apr 10, 2026
Blog Post
What Is Disruptive Technology?
This piece walks through historical and modern examples of disruptive technology and shows how digital tools and the internet became a constant force in business and everyday life.
AI
Mar 11, 2026
Blog Post
Forecasting with Purpose: From Risk Scores to Revenue Reality – Part 4 of 4
In the final part of her series, Dr. Zubia Mughal discusses the last phases in the development of a modern churn-forecasting model that yields more accurate results by considering account behavior and mapping out signal paths.
AI
Jan 28, 2026
Blog Post
Grouping by Behavior for Clustering That Tells a Story – Part 3 of 4
In the third part of her series, Dr. Zubia Mughal discusses how linking the behavioral clusters together started to paint a more comprehensive picture in the churn model, leading to some incredible discoveries.
AI
Jan 21, 2026
Blog Post
Discovering the Heart of the System – Part 2 of 4
In the second part of her series, Dr. Zubia Mughal discusses the process of discovering and defining behavioral thresholds that, in turn, became the heart of the churn model.
AI
Jan 14, 2026
Webinar
How to Get Real Value From AI & Increase Profit | Webinar
Find clarity on where AI truly adds value, how to assess your organization’s AI maturity, and what to focus on next to turn AI into a strategic advantage.
Artificial Intelligence
Jan 14, 2026
Blog Post
Making Financial Forecasting More Trustworthy – Part 1 of 4
Dr. Zubia takes a critical look at the shortcomings of traditional forecasting methods, revealing why they often fall short and laying the groundwork for the innovative approaches that her team is using to redefine forecasting.
AI
Jan 07, 2026
Blog Post
Using Artificial Intelligence (AI) in Business
Read this article on artificial intelligence in business to learn about the current state of AI, and how organizations are using the new tech.
AI
Dec 30, 2025
Blog Post
AI Market Insights - What Two Years of Listening Has Taught Us
Jon Evans discusses some of the lessons he and the AI team at Impact have learned over the two years they've spent listening, experimenting, and developing in the AI space.
AI
Dec 11, 2025
Blog Post
The Risk-Reward of Investing in AI and Digital Transformation
From volatile markets to ethical concerns, understanding the balance between opportunity and uncertainty is critical for investors. This piece explores the strategic considerations, potential pitfalls, and long-term rewards of betting on these transformative technologies.
Digital Transformation
Dec 11, 2025
Blog Post
3 Steps to Take Before Implementing AI Tools
Before adopting AI tools, preparation is everything. This article breaks down three essential steps—evaluating your current state, identifying your needs, and creating a focused plan—that help teams avoid common pitfalls and lay the foundation for a successful rollout.
AI
Nov 17, 2025
Webinar
Lessons Learned from Incorporating AI into Business Processes | Webinar
AI success isn’t luck. It’s learning from the people who’ve been there. Uncover the dos, don’ts, and “oh no” moments from those who’ve already navigated the AI journey.
Digital Transformation
Oct 16, 2025
Blog Post
5 Examples of Smart Technology and AI in Healthcare
This blog covers five examples of smart technology and digital transformation in healthcare including: smart monitors, telehealth, connected ER solutions, smart hospital development, and AI.
Managed IT
Oct 13, 2025
Blog Post
3 Ways to Empower Employees Using AI
Empowering employees to use AI starts with enablement. This blog outlines three practical strategies to help teams adopt AI confidently and effectively.
AI
Oct 03, 2025