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IT Management Support Services

The effective business technologies with proactive service and support from Impact’s team of IT specialists.

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Without a strong IT infrastructure, you risk falling behind competitors and hindering your team's ability to do their best work and chase innovative new ideas. Managed IT services give you the technology, expertise, and support needed to build a future where technology is a catalyst for growth.

Solutions

Technology Solutions Designed to Help Organization-Wide

Our suite of managed IT solutions is carefully curated to help your business in every key area from communications and productivity to security and flexibility.

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Importance

Why IT Management Support Services Are Important

Expert IT management can be the difference between having tech that's a drain on your business and having tech that catapults you into the future.

01

Constant Access to Technology Experts

Staying up to date in business technology requires constant attention. With managed IT, you get access to experts whose job is to keep you on the cutting edge.

02

Technology Built for Your Goals

Not every piece of technology will work for you. With Impact, you can build a tech stack designed for your needs and goals.

03

Support When You Need It

When unpredictable events occur, give your teams the support they need, 24/7, from our Unified Support Operations center.

04

Quick Adaptation

Whether you’re growing or your needs change, a managed IT partner keeps your technology flexible, helping you quickly adapt to new circumstances.

Staying up to date in business technology requires constant attention. With managed IT, you get access to experts whose job is to keep you on the cutting edge.

Benefits

Work Easier and Worry Less with Managed IT Services

With proactive support, a steady cost, and expert advice, your business’ IT infrastructure will be stronger and more reliable than ever before.

Predictable Costs

Reduce the costs of recruiting and retaining top IT talent with access to Impact’s deep bench of technicians and specialists. Plus, remove surprise costs from your IT budget with predictable pricing.

More Secure Technology

Protect your business from modern threats with a security-first approach to your critical technologies.

Retain the Competitive Advantages of Technology

Build the foundational infrastructure needed to support growth going forward and ensure you always have the tech necessary to compete at the top of your industry.

Work Unhindered by Downtime

Keep your business running and avoid costly downtime with more reliable technology supported 24/7 by our entirely in-house team of experts housed at our Unified Support Operations (USO) center in Lake Forest, Illinois.

Why Work With a Partner?

Challenges of Doing IT Management on Your Own

Modern businesses rely so heavily on technology that leaving it up to small and overburdened internal teams can leave you in the dust.

Falling Behind Quickly

Without a team of experts dedicated to keeping up with technology, you risk quickly falling behind competitors who use newer technologies to improve customer service, support, and internal operations.

Time-Consuming Updates

To keep software and hardware running efficiently, frequent updates are required. Keeping up with them and smoothly implementing them across devices can be a challenge and security risk.

Overburdened Support

What happens when disaster strikes and your IT is stretched too thin? How much downtime can you withstand before operations, and your bottom line, are affected?

IT Recruiting

Building, managing, and maintaining an internal team large enough to support your entire business is costly, difficult, and time-consuming.

Client Results

"Impact takes care of [IT] for me, so I don't have to—and I can spend time doing other important things."

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Why Us? IT Management Support Services at Impact

With hundreds of local experts, 25+ years of experience, a dedicated Unified Support Operations center, and award-winning 24/7 service & support, nobody is better prepared to manage a business’ technology infrastructure. Together, we can give your people industry-leading tools to help them innovate, serve customers, and do their best work so you can accelerate the growth of your business.

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Start Improving Your IT Infrastructure

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