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Proactive IT management is key to business continuity long term
Break/fix models may be the norm for managed IT service providers, but they don’t create an incentive to do the job correctly from the start. Instead, get unlimited service for a fixed fee from a long-term technology partner. Impact is invested in setting you up with exactly what you need while minimizing the risks of downtime and security breaches along the way.
Technology Partners
Featured hand-picked tools and technology for personalized customer solutions
Grow your infrastructure and decrease your IT expenses with unlimited scalability through premiere third-party hosting from Microsoft Azure. Cloud backup is secure and organized with Azure, which seamlessly integrates with Microsoft’s productivity suite.
Datto solutions include business continuity, disaster recovery, network business management and file backup and sync solutions that both SMBs and enterprise organizations can use to keep their businesses secure and running smoothly.
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Find out more about how Managed IT Services can benefit your business.
How we offer efficient, proactively managed IT services
Our goal is to act as true partners for our clients. This begins with a comprehensive technology assessment that reveals the appropriate custom IT solution for each client. vCIO consulting throughout our partnership ensures we can easily respond to the evolving technical needs of your organization.
We begin our process by laying a solid foundation, which includes Impact’s heavily customized, highly secure network control platform. It allows us to monitor an entire network in one interface, anticipating issues before they arise and scheduling maintenance accordingly.
As your technology partner, we have your back when it counts
In the event of an unforeseen issue, Impact has your back. 98% of calls are answered live by an engineer. Otherwise, our clients receive a callback in 30 minutes. If an issue can’t be solved remotely in 30 minutes, clients receive onsite support within three hours.
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Pharmacy CEO Achieves Modernity with Intelligent Process Automation
Client testimonial with Scripts Rx CEO and President Matt Cunningham has worked to push for automation in a very paper-reliant industry. This proved difficult for order processing, which began to take up the majority of his employees’ time. Watch this testimonial to hear how the Impact team introduced intelligent process automation through Kofax TotalAgility to streamline and speed up these processes.
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Discover how Impact’s Managed IT & Cloud Services can help your business.