Increased Productivity Starts with Employee Education
Technology initiatives are more likely to fail if there’s a lack of employee training focused on how to best use new and upgraded applications, and why they’re important to the workflows within a company. That’s where the BrainStorm QuickHelp change management system comes in. Impact leverages this platform for clients in order to drive end user adoption of digital initiatives and new technology through the use of tailored content specific to the tech and products existing in each client’s environment. The unique mix of gamification and training content, paired with machine learning and customizable learning paths, provide each user with a tailored educational experience that drives efficiency and productivity.
Grow a confident class of end users with increased product knowledge and soft skills while giving back time to your IT team to focus on internal troubleshooting and business-focused tasks.
Benefits of a Change Management System
BrainStorm QuickHelp is a key tool for helping employees transition to new processes and technology. More specifically, BrainStorm is a great fit for Impact Managed IT clients since the platform natively contains an extensive library of Microsoft Office suite training videos along with the ability to add custom content. By initiating training with this platform, your company benefits from:
What Content Comes with BrainStorm?
An extensive library of materials for Microsoft Office 365 suite products
Tailored videos covering Impact’s Managed IT & Cloud services
Videos, tutorials and interactive content for applications and soft skills
Administrators can upload custom content and
manage learning paths
Add-on Impact marketing services for creating custom content
With bimonthly updates, users can stay up to date on Microsoft products.
BrainStorm’s learning platform acts as the central location for your learning materials. The process of end user adoption becomes a flexible educational experience which admins can manage by assigning custom courses to users and groups based on individual, departmental and company-wide initiatives. Reporting allows admin to monitor user progress and measure success, helping to create a training structure that keeps users accountable and engaged.
BrainStorm offers a variety of resources on the QuickHelp platform, as well as interactive options utilizing gamification. Users will be encouraged to pursue learning in an enjoyable environment with badges and rankings. Along with standard videos and tutorials, users receive interactive content, tips and tricks and opportunities for in-person training. Curated materials include:
- Videos and tutorials
- In-platform communications
- Interactive content
These six-page guides break down action items for products and applications into easy-to-follow steps. The combination of imagery and numbered instructions provides a comprehensive look at each product and how to best use them to complete tasks.
BrainStorm’s engagement engine applies intelligent technology to customize the learning experience for each end user. Machine learning observes how users interact with the platform to make more informed decisions for each individual’s experience. This technology is capable of creating learning paths with content types best suited based on behavior, interaction and demographics, giving users the materials that best helps them learn. This in turn improves information retention rates, eases integration processes and reduces the costs associated with additional training and underutilized applications.
Since 1995, BrainStorm has empowered businesses to take control of organizational change management and make the most of their Microsoft products with customized employee education. The QuickHelp on-demand platform offers the ability to create personalized learnings paths with interactive content and tools to assist users in improving their product knowledge and developing key industry soft skills. Productivity becomes possible by putting the right tools in the hands of employees.
Find out more about how a change management system can benefit your business.