The All-in-One IT Toolkit

Achieve optimal network performance with tools packaged just for you

Top IT Tools and Tech
on an SMB Budget

Impact recognizes the common challenges faced by IT departments. They’re tasked with managing change, scaling to meet the demands of growth and staying on top of advancing technology, trends and threats. That’s where we come in. Impact’s Managed IT and Cloud Services program is a package of best-of-breed tools and technology supported by our certified professionals to partner with you and proactively monitor and manage your IT infrastructure.

Since Impact has joined our team, we are able to function with a lot less stress. They provide us with a sense that they are employees of Dnesco.

Gregg, President at Dnesco Electric

Managed IT Services

Why do I need managed IT solutions from Impact?

To make the security and efficiency of your team’s IT infrastructure perform at optimal capacity.

We act as your managed service provider and the support system for your internal IT team. Our goal is to provide unmatched value with software, hardware and 24/7 access to service, all for an unbeatable fixed-fee price. Our unique assessment process informs our specialists as they create a custom package of solutions and technology to address areas of need. This includes access to the latest technology, guidance on smart IT investments and monthly IT budgeting; implementing modern and secure network applications has never been easier.

IT services from Impact address the needs of businesses with:

small IT team A small or nonexistent IT team

Limited budgets Limited budgets and resources

compliance issues Industry compliance issues

ecovery plan No disaster recovery plan

security program Outdated or nonexistent cybersecurity programs

employee training No employee training

What is included in Impact’s IT services packages?

Software, hardware, technology and support from top partners, selected by our certified experts and packaged together according to your needs and budget.

The market for IT products and services gets bigger every day. Finding what’s right for your organization’s IT infrastructure without guidance can waste the time and money of decision makers. When you partner with Impact, you receive the knowledge of industry professionals who encompass a multi-layered support structure for 24/7 monitoring and remediation, and act as advisors for your in-house IT team. We take away the guesswork, and perform a thorough assessment and testing process, along with product demos and budget analysis to pinpoint the specific products and services that align with your needs.

With Impact’s Managed  IT and Cloud Services, you’ll receive:

tools Best-of-breed tools

team A team of certified professionals

Custom budgeting Custom budgeting and payment plans

Employee training Employee training

support 24/7 support

Secure cloud Secure cloud storage

recovery Disaster recovery planning

Mobile workspace Mobile workspace solutions

collaboration tools Productivity and collaboration tools

How does the Managed IT Services work

How does the process work?

With a multi-step assessment, which includes testing, remediation and an in-depth analysis of every aspect of your IT infrastructure.

Before selling any solutions to our clients, Impact’s IT specialists align with your company’s decision makers and end users to get a full view of your current IT infrastructure in order to provide the recommendations that fit your budget and align with your growth goals.

  1. Network device discovery – We use our custom toolkit (INC) to gather data about all network operations, performance and security to begin assessing the health of your infrastructure and target the correct areas of concern.
  2. Network system assessment – A designated Field Network Engineer will do an in-depth analysis of all company hardware, including a look at data, configuration and examination of physical machines.
  3. End user interviews – We send in our experts to talk with your employees about their day-to-day activities and pain points to map out current processes for more detailed recommendations.
  4. Data analysis – Your assigned engineers will look at the analytics of how your business is currently running, taking the results from vulnerability tests and remediations to identify any gaps to inform our recommendations.

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