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What is Business Process Automation? | An Overview

We all know how time-consuming repetitive tasks can be in the workplace. Job duties like data entry and building reports keep your employees from higher-value tasks that can really move the needle for your business. That’s where business process automation comes in.


Related content: 7 Uses of Robotic Process Automation for SMBs

Impact provides a suite of tools to help organizations on their digital transformation journey including robotic process automation (RPA), which allows a software robot to simulate human activity for repetitive and rules-based tasks in a fraction of the time and with unmatched accuracy. Go one step further with intelligent process automation (IPA). Instead of mimicking human actions, IPA simulates human intelligence. For example, the software might take content from a purchase order and match it with an ERP system and then automatically route that information to a particular employee.

Ready to learn more? We’ve only skimmed the surface when it comes to understanding the benefits of business process automation. Take a deeper dive by checking out our interview with Frank DeGeorge, Impact’s Chief Technology Officer, as he gives an inside look at what goes into a workflow assessment, understanding expectations around automation, and more.

Up next: Business Process Automation Services | An Inside Look