Palmer Johnson Enterprises has been in the distribution business for over 100 years. As of 2020, the company is a consolidation of three brands working together in the power and engine space.
As the new organization came together, the teams needed consistent, streamlined systems for sharing data and processes across the different subsidiaries. That’s why Palmer Johnson turned to Impact’s Managed IT department.
“The main thing we’ve had here is having that partner to engage with, because we’re able to leverage the full depth and breadth of the Impact team … [because of the fixed-fee contract], we were able to stop worrying about whether this or that wasn’t covered and address the issues at hand and hit the ground running.”
Use the form below to get instant access to our Palmer Johnson IT project management case study to get the full PDF version and see:
- How Impact approached this issue
- The technology solutions chosen to
- The results and how Palmer Johnson unified its IT Infrastructure and streamlined its processes
How Impact United Palmer Johnson's IT Infrastructure
When Palmer Johnson Enterprises found Impact, the newly consolidated organization had a few goals: integrating the ERP, CRM, and other key systems used across the company, shifting subsidiary employees to the new service model, and establishing the new Palmer Johnson Enterprises brand, for example.
Like many organizations with a lean IT staff, the company found that managing day-to-day IT operations and implementing an extensive rollout of new systems and infrastructure was an overwhelming amount to take on. According to Palmer Johnson Enterprises IT Manager Phil Turnquist, working with Impact helped the company avoid “a decrease in morale, lost sales and poor customer service” that could have resulted from a lack of streamlined systems support.
Access the case study to learn more about the streamlining opportunities Impact’s business assessment revealed and to see the results of our partnership to date.
Then, learn more about Impact’s comprehensive Managed IT Services program to visualize what solutions may be helpful for your unique organization.
The Story Behind Palmer Johnson and Impact
Use the form above to get access to the complete PDF case study to drill further down into the processes and approach we used to overhaul how Palmer Johnson used technology across multiple locations and entities.