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Managed Services

Comprehensive Expert-Driven Services

With IT, marketing, digital transformation (DX), cybersecurity, and print teams working together to support you, Impact is your holistic managed service provider.

Helping organizations achieve their goals for almost a quarter of a century, Impact understands clients’ pain points to the core. By partnering with us, you get access to world-class technology from top vendors, experts who care about improving your organization, and one managed service provider who works with you long term as your business evolves. Unleash your potential and improve your bottom line with Impact’s complete suite of managed services.

What Makes Us Different

Your Business Success Driven by Our Expert Team

When you work with one holistic provider, you eliminate blockages in communication and collaboration, and achieve greater, faster, more sustainable growth. Impact analyzes your operations, creates a tailored program, and delivers managed solutions for continuous progress across your organization.

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Red cube with white computer motherboard graphics across it. Next to the cube is a red circle to be similar to the Impact logo.A red cube with a stair design in the middle
  • Virtual Chief Information Officer
  • Business Development Specialist
  • Field Network Engineers
  • Project Management Operations
  • MIT Operations
  • District Manager

Improve Efficiency and Minimize Downtime with

Managed IT

When you rely on Impact, you ensure your IT network supports your business and is always operational while removing the need to hire, train, and retain staff. Our skilled specialists revamp your physical and digital environments and offer guidance from a centralized, local Unified Supports Operations center.

Meet the Team:

  • Virtual Chief Information Officer
  • Business Development Specialist
  • Field Network Engineers
  • Project Management Operations
  • MIT Operations
  • District Manager
Explore Managed IT
Red cube with white wireframe/molecule diagram graphics across it. Next to the cube is a red circle to be similar to the Impact logo.
  • Virtual Chief Technology Officer
  • Project Manager
  • Business Development Specialist
  • District Manager 
  • Developers
  • Solution Architects

Accelerate Your Evolution by Creating a Roadmap for

Digital Transformation

Your digitization journey needs a roadmap that takes into account your current needs and future goals. Our committed change management and technology specialists ensure the tools you use serve your organization, open opportunities for your employees, and help you scale strategically.

Meet the Team:

  • Virtual Chief Technology Officer
  • Project Manager
  • Business Development Specialist
  • District Manager 
  • Developers
  • Solution Architects
Explore Digital Transformation
Red cube with white staircase
  • Creative Director 
  • Copywriters 
  • User Experience 
  • Designers
  • User Interface
  • Production
  • Research & Insights
  • Developers
  • Account Manager

Influence Your Audience with Passionate Creators Who Practice

Marketing

Your dedicated team of marketers, researchers, designers, and creators will work with you to meet promotional goals. Impact analyzes your business and market to create a program targeting your specific goals, whether they involve boosting your brand, recruiting new talent, or anything else.

Meet the Team:

  • Creative Director 
  • Copywriters 
  • User Experience 
  • Designers
  • User Interface
  • Production
  • Research & Insights
  • Developers
  • Account Manager
Explore Marketing
A red cube with a white linear design in the middle that looks like an angular fingerprint
  • Virtual Chief Security Information Officer 
  • Compliance Officer
  • Account Manager
  • Security Operations Center
  • Service Desk
  • Cybersecurity Analyst 
  • Cybersecurity Engineer 

Defend and Monitor Your Business with Specialists in

Cybersecurity

Impact’s cybersecurity analysts, engineers, developers, and other specialists give your company the best possible defense. Guided by a virtual Chief Security Information Officer (vCISO) and supported by the specialists and technology available from our partner, DOT Security, you can rest easy while we handle threats to your business.

Meet the Team:

  • Virtual Chief Security Information Officer 
  • Compliance Officer
  • Account Manager
  • Security Operations Center
  • Service Desk
  • Cybersecurity Analyst 
  • Cybersecurity Engineer 
Explore Cybersecurity
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  • Service Desk
  • Account Manager
  • Dedicated Service Technician
  • District Manager

Assemble a Modern Fleet of Office Equipment with

Print Services

Impact’s managed print services offer the latest digital office equipment with the know-how to implement it, maintain it, and train your staff how to use it. Enjoy immediate support from our Unified Support Operations center (USO) and award-winning print technicians.

Meet the Team:

  • Service Desk
  • Account Manager
  • Dedicated Service Technician
  • District Manager
Explore Print Services
Red cube with white computer motherboard graphics across it. Next to the cube is a red circle to be similar to the Impact logo.A red cube with a stair design in the middle
  • Virtual Chief Information Officer
  • Business Development Specialist
  • Field Network Engineers
  • Project Management Operations
  • MIT Operations
  • District Manager
Red cube with white wireframe/molecule diagram graphics across it. Next to the cube is a red circle to be similar to the Impact logo.
  • Virtual Chief Technology Officer
  • Project Manager
  • Business Development Specialist
  • District Manager 
  • Developers
  • Solution Architects
Red cube with white staircase
  • Creative Director 
  • Copywriters 
  • User Experience 
  • Designers
  • User Interface
  • Production
  • Research & Insights
  • Developers
  • Account Manager
A red cube with a white linear design in the middle that looks like an angular fingerprint
  • Virtual Chief Security Information Officer 
  • Compliance Officer
  • Account Manager
  • Security Operations Center
  • Service Desk
  • Cybersecurity Analyst 
  • Cybersecurity Engineer 
A red cube with a white design in the middle that looks like three stacked sheets of paper
  • Service Desk
  • Account Manager
  • Dedicated Service Technician
  • District Manager

Benefits

One Provider, Five Services, Endless Possibilities: Fuel Growth with Impact

From IT to marketing, Impact delivers the solutions to help you supercharge your business, all under one roof for maximum effectiveness.

Simplified Partnership

Impact’s holistic approach as a committed managed services provider removes the headache of sourcing different partners and ensuring ROI on your investment.

Access to Expertise

Remove the hassle of attracting and retaining quality talent for several departments and rely on dedicated professionals with decades of experience helping businesses.

Improved Efficiency

By taking a deep dive into your operations, we can identify areas of improvement in all departments of your business and implement solutions that let you work smarter and more cost-effectively.

Enhanced Security

In an age where cybersecurity is a top priority, Impact provides advanced tech, training, and a tailored approach that helps you safeguard your assets.

Cost Savings

Engaging with a sole managed services provider can save costs by facilitating your business solutions from one source. Enjoy reduced downtime and increased productivity to improve your bottom line.

A Committed Partner

Your success is our mission. Impact's long-term model allows us to support, guide, and empower your change toward a modern and sustainable company.

Our Process

Custom Solutions, Proactive Results

Our process starts with a deep analysis of your environment and goals, leads into collaborative implementation, and continues with an ongoing evaluation to ensure your strategy is progressing with you.

01

Get to Know Each Other

Impact’s specialists meet with stakeholders throughout your organization and learn everything we can about your goals, how you operate, and what makes you unique while you also explore who we are and what we can do for you.

02

Formal Assessment

No matter which (or how many) of our services you work with, we’ll do a deep dive into what you’re currently doing, how it measures up against your competitors and market, and where you have room to improve.

03

Craft a Strategy

With your current state in mind, we build a plan together to help you get from where you are to where you want to go. That will include the overarching strategy, the tactics we’ll implement to achieve it, and the metrics we’ll use to measure success.

04

Execute the Plan

Impact’s expert technicians and creatives go to work on bringing your customized strategy to life. Over the agreed-upon timeline, we implement your unique stack of solutions and measure the effect they’re having on your business.

05

Regular Check-Ins

As your company evolves, your needs will evolve, too. That's why we regularly meet with you to demonstrate what we’ve done so far, where we’ve had to adjust the plan, and make sure our strategy still meets your changing goals, so we’re always on the same page.

Impact’s specialists meet with stakeholders throughout your organization and learn everything we can about your goals, how you operate, and what makes you unique while you also explore who we are and what we can do for you.

By The Numbers

45%

revenue growth

reported by digitally mature companies

400%

higher conversion rate

when your website creates great user experiences

30%

potential cost reduction

when working with a managed print services provider

152%

total ROI savings

when relying on a managed cybersecurity provider

50%

improved efficiency

for companies that rely on managed IT services

Client Results

Transforming Businesses, One Success Story at a Time

We take pride in providing our clients with custom solutions that help them succeed. Discover how Impact provided the tech and professional expertise to optimize PBK Architects’ IT environment.

Browse All Case Studies

Drive Your Business Forward

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