Certifications & Partnerships

In 2024, Impact’s cybersecurity partner and sister company, DOT Security, achieved SOC 2 Type II compliance. This achievement is crucial as it demonstrates a sustained commitment from Impact and DOT Security working together to strengthen data security while increasing availability and operational integrity.  

Unlike Type I, which assesses controls at a single point in time, Type II evaluates their effectiveness over a longer period, ensuring rigorous security standards are consistently met since cyberthreats evolve so quickly.  

This compliance builds trust with clients, particularly those in industries that handle sensitive data, such as healthcare, finance, and government. It also provides a competitive edge, showing that DOT Security proactively mitigates risks, adheres to best practices, and reliably safeguards customer environments against cyber threats. 

Achieving Microsoft Gold Partner status signifies the highest level of expertise and commitment within Microsoft’s partner ecosystem. This designation demonstrates Impact’s proficiency in Microsoft technologies, including cloud solutions, security, and productivity tools.  

Achieving it requires rigorous certification, customer success stories, and performance benchmarks. As a Gold Partner, Impact gains access to exclusive training, support, and early product insights, allowing us to deliver superior services to clients.

• Mendix Delivery Excellence Certification: Validates high‑quality Mendix project delivery and customer satisfaction standards.  
• Advanced Developer Certification, Mendix: Demonstrates advanced proficiency in building scalable applications using Mendix.
• Azure Fundamentals, Microsoft: Demonstrates foundational knowledge of cloud services and how Microsoft Azure delivers them.  
• Dynamics 365 Fundamentals: Certification covering core capabilities and business value of Microsoft Dynamics 365.  
• MB‑901: Microsoft Dynamics 365 Fundamentals: Validates broad understanding of Dynamics 365 apps and cloud solutions.  
• Mendix Basics: Entry‑level certification for building applications using Mendix’s low‑code environment.  
• Mendix Rapid Developer: Certifies proficiency in quickly developing and deploying Mendix applications.  
• Microsoft Certified: Azure Data Fundamentals: Demonstrates understanding of core data concepts and how they’re implemented using Microsoft Azure.
• Microsoft Certified: Azure Data Scientist Associate: Validates skills in applying data science and machine learning using Azure.  
• Microsoft Certified: Data Analyst Associate: Validates ability to enable data‑driven decision‑making with Power BI.  
• Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate: Certifies skills in configuring and using Dynamics 365 Business Central.  
• Microsoft Certified: Power Platform Fundamentals: Covers the business value and core capabilities of Microsoft Power Platform.
• Power Platform App Maker Associate: Validates ability to build apps with Microsoft Power Platform.  
• Project+: A vendor‑neutral project management certification covering essential project concepts and skills. 

• A+, CompTIA: An entry‑level IT certification covering essential hardware, software, troubleshooting, and networking.
• CDIA+, CompTIA: Certification for IT professionals in document imaging and enterprise content management technologies.  
• Certified Scrum Professional – Product Owner, Scrum Alliance: Advanced Scrum certification for expert‑level product ownership and Agile delivery.  
• IT Glue Power User: Certifies advanced use of IT Glue for IT documentation management.
• Microsoft Certified: Security, Compliance, and Identity Fundamentals: Covers cybersecurity fundamentals in Microsoft environments.  
• Introduction to Robotic Process Automation (RPA): Entry‑level course in RPA concepts and tools.  
• Professional Agile Leadership I: Certification for Agile leaders focused on empowering teams and fostering Agile maturity.  
• Professional Scrum Master I: Entry‑level certification validating knowledge of the Scrum framework and Agile practices.  
• Professional Scrum Product Owner I: Certifies understanding of Scrum roles and product ownership.  
• Professional Scrum with User Experience (PSU I): Combines UX practices with Scrum to deliver better user outcomes.  

• Core App, Smartsheet: Validates essential skills in creating and managing collaborative workflows using Smartsheet.  
• Insight 5.4 Training & Certification: Demonstrates skills in leveraging analytics for operational reporting.  
• SmartSearch Certificate Training: Validates proficiency in SmartSearch document and workflow retrieval.
• Smartsheet Product Certified User: Certifies proficiency in managing collaborative workflows with Smartsheet. 

• DocuWare Diamond Club: An elite recognition for top‑performing DocuWare partners.  
• DocuWare Platinum Partner: A premier standing for DocuWare system expertise.  
• AutoStore 7 Technical Certification for Implementation, Kofax: Qualifies professionals to deploy AutoStore 7 capture solutions.  
• AutoStore 8 Sales Training, Kofax: Training for sales professionals on AutoStore 8.  
• AutoStore Technical Associate Degree, Kofax: Recognizes foundational AutoStore technical knowledge.  
• Business Connect 7 Technical Training, Kofax: Certification in configuring/supporting Kofax Business Connect.  
• Combined Client for Konica Minolta Technical Training, Kofax: Technical certification for integrating Kofax with Konica Minolta devices.  
• ControlSuite 1 Installer, Kofax: Certification for installing/configuring Kofax ControlSuite.
• DocuWare Sales Advisor: Certification for professionals skilled in selling DocuWare solutions.  
• DocuWare Cloud Consultant: Expertise in implementing/supporting DocuWare’s cloud solutions.  
• DocuWare System Consultant: Certification for advanced DocuWare configuration and deployment.  
• DocuWare Application Consultant: Expertise in customizing DocuWare applications.  
• Gold Laserfiche 11: Recognizes advanced proficiency in configuring Laserfiche 11.  
• Kofax Accounts Payable Agility 2.1: Validation for streamlining invoice processing automation.  
• Kofax Capture 10: Certification for designing and deploying Kofax Capture 10 workflows.  
• Kofax Insights 5.4: Proves skill in data analytics using Kofax Insights.  
• Kofax Invoice Processing Agility: Demonstrates capability to automate invoice handling.  
• Kofax Kapow 10.3: Certification in advanced robotic process automation.
• Kofax Mobile Capture Platform: Certification in configuring mobile capture workflows for enterprise use.  
• Kofax ReadSoft AP Workflow: Certifies ability to automate and optimize accounts payable workflows.  
• Kofax ReadSoft Invoice Production: Certification in invoice digitization and automation using ReadSoft.  
• Kofax ReadSoft Online Administrator Training: Training in managing ReadSoft cloud-based AP solutions.
• Kofax ReadSoft Online AP Automation in the Cloud: Demonstrates capability in cloud-based AP automation.  
• Kofax ReadSoft Sending Invoices in the Invoice Portal: Training on managing invoice submissions via ReadSoft portals.  
• Kofax RPA 10 Essentials On-Demand: On-demand certification in core robotic process automation tools.
• Kofax RPA 10.4 Essentials: Validates understanding of automation building blocks in version 10.4.
• Kofax TotalAgility 7 Design & Config – MCC: Certification in multi-channel capture design and configuration.  
• Kofax TotalAgility 7.1 Design & Config. - MCC (Invoices) Training & Certification: Specialization in invoice-specific TotalAgility configurations.  
• Kofax TotalAgility 7.1 Design & Configuration - MCC Invoices: Same as above — invoice-centric configuration.  
• Kofax TotalAgility 7.2 Administration: Certification in managing roles, permissions, and configurations.  
• Kofax TotalAgility 7.3 Analytics: Training in analytics and reporting within TotalAgility.  
• Kofax TotalAgility 7.3 Design and Config. MCC: Workflow and data capture configuration for MCC modules.  
• Kofax TotalAgility 7.3 Design and Config. SPA: Certification in Single Point of Access design within TotalAgility.  
• Kofax TotalAgility 7.3 Essentials: Core fundamentals of working with TotalAgility platform.  
• Kofax TotalAgility 7.4 Integration with Kapow: Training in integrating Kapow RPA bots with TotalAgility workflows.  
• Kofax TotalAgility 7.7 Process Orchestration Training & Certification: Advanced training in orchestrating enterprise business processes.  
• Kofax Transformation Modules 6.0 level 1: Entry-level training in Kofax Transformation Modules.  
• KTA 7.4 What's New: Overview of new features in Kofax TotalAgility 7.4.  
• PaperCut MF Certified Professional (Technical): Technical certification for configuring and troubleshooting PaperCut MF.
• PlanetPress Connect Foundations: Certification in designing variable content and workflows with PlanetPress.
• Programming Against TotalAgility API's: Advanced training in custom integrations using TotalAgility APIs.  
• ReadSoft Supplier On-boarding Tool: Training in automating and managing supplier onboarding processes.  
• TotalAgility 7.2 Administration Training & Certification: Certification for configuring users, permissions, and automation workflows.  
• TotalAgility 7.3 Analytics with Insight 5.5 Training & Certification: Combines workflow automation with analytics using Insight 5.5.  
• TotalAgility 7.3 API Programming Training & Certification: Certification for developers integrating apps with TotalAgility APIs.  
• TotalAgility 7.3 SPA Training & Certification: Focused training in creating SPA (Single Point of Access) experiences.
• TotalAgility 7.3 with Analytics 1.2 Training & Certification: Advanced reporting and analytics within TotalAgility platform.  
• TotalAgility 7.6 Essentials Training & Certification: Foundational training on TotalAgility version 7.6 features.  
• TotalAgility 7.7 Administration Training & Certification: Certification in administering user and workflow environments.  
• TotalAgility 7.7 Cognitive Capture Training & Certification: Focused on AI-driven cognitive document capture.  
• TotalAgility 7.8 Cognitive Capture Essentials Training & Certification: Entry-level training in intelligent document understanding.  
• TotalAgility 7.8 Process Orchestration Essentials Training & Certification: Training on end-to-end process automation using version 7.8. ft 

• BPM Specialist, AIIM: Validates skills in business process management for improving workflows and operational efficiency.  
• CIP, AIIM: The Certified Information Professional designation for mastery of information management best practices and technologies.  
• ECM Master, AIIM: Highest level AIIM certification demonstrating mastery in enterprise content management strategies.  
• ECM Practitioner, AIIM: Validates understanding of ECM principles including capture, manage, store, and deliver. 

• Cisco Duo: A multi-factor authentication (MFA) solution that secures user access to applications and networks.
• KnowBe4: A security awareness training platform that helps organizations educate employees on phishing and social engineering threats.
• Brainstorm: Provides interactive training and adoption solutions for Microsoft 365 and other productivity tools.
• Cisco Meraki: A cloud managed networking solution that simplifies network security, switching, wireless, and endpoint management.
• Azure: Microsoft’s cloud computing platform offering scalable infrastructure, AI, and security solutions.
• CallTower: A unified communications and collaboration platform that integrates voice, video, and messaging solutions.
• Datto: A comprehensive data protection and business continuity solution for backup, disaster recovery, and cybersecurity.
• N-able: A remote monitoring and management (RMM) platform for IT service providers to manage networks and endpoints.
• Keeper: A password management and cybersecurity solution that helps businesses protect credentials and sensitive information.
• Panorays: An automated third-party security risk management platform that evaluates vendor cybersecurity posture.
• Addigy: A cloud-based IT management solution for deploying, monitoring, and securing Apple devices.
• APC: Provides reliable power protection and backup solutions, such as uninterruptible power supplies (UPS), to keep IT systems running during outages and protect against power-related damage.
• ConnectWise: A business management and automation platform for IT service providers, including PSA, RMM, and cybersecurity solutions.
• CloudJumper: A virtual desktop infrastructure (VDI) solution that enables secure remote work through cloud-hosted desktops.
• IT Glue: A documentation management platform that helps IT teams securely store and access critical business and technical information.
• HP: A leading provider of computers, printers, and IT solutions for businesses and consumers.
• Lenovo: A global technology company known for its laptops, desktops, servers, and IT infrastructure solutions.
• Microsoft Surface: A line of high-performance laptops, tablets, and 2-in-1 devices designed for productivity and business use.
• Liongard: An IT automation and visibility platform that continuously documents and monitors system configurations.
• Bid Titan: Provides cloud migration tools—like MigrationWiz, a cloud-based migration tool—to securely and efficiently move emails, files, and workloads between IT environments.
• Proofpoint: A cybersecurity platform specializing in email security, threat intelligence, and data loss prevention.
• VMware: A virtualization and cloud computing platform that enables organizations to run and manage virtual machines and cloud infrastructure.
• Nutanix: A hyperconverged infrastructure (HCI) platform that simplifies data center operations by integrating storage, computing, and networking.
• HaloPSA: A professional services automation (PSA) tool designed for IT service providers to manage workflows, tickets, and customer support.
• Tungsten Automation: An intelligent automation platform that streamlines document processing, data capture, and workflow automation.
• Mendix: A low-code development platform that enables businesses to quickly build, deploy, and manage applications.
• Objectif Lune: A provider of software solutions for automating business communications and document workflows.  
• Laserfiche: A content management and business process automation platform designed for secure digital transformation.  
• Microsoft PowerPlatform: A suite of low‑code tools including Power BI, Power Apps, and Power Automate for app building and data insights.
• Microsoft SharePoint: A collaborative platform for document management, intranet creation, and enterprise content services.

• Stellar Cyber: An open extended detection and response (XDR) platform that integrates security tools for comprehensive threat detection and response.
• Cisco Umbrella: A cloud-based security platform that provides DNS-layer protection, web filtering, and secure access to prevent cyber threats.
• Cloudflare: A web security and performance platform that offers DDoS protection, content delivery, and zero trust access solutions.
• Exostar: A secure collaboration and identity access management platform for highly regulated industries like aerospace and defense.
• Huntress: A managed threat detection and response service that uncovers and mitigates persistent cyber threats.
• LimaCharlie: A cybersecurity platform providing security operations infrastructure, including endpoint detection and response (EDR) and automation.
• Meraki: A cloud-managed IT platform from Cisco that simplifies networking, security, and endpoint management.
• NodeZero: A continuous penetration testing platform that automates security assessments to identify vulnerabilities.
• ConnectWise SIEM: A security information and event management (SIEM) solution that provides threat detection, intelligence, and response.
• Proofpoint Essentials: A cloud-based email security solution designed to protect small and midsized businesses from phishing, malware, and spam.
• Qualys: A cloud-based security and compliance platform that provides vulnerability management, asset discovery, and threat detection.
• SentinelOne: An AI-powered endpoint security solution that autonomously detects, prevents, and responds to cyber threats.

• HubSpot: A customer relationship management (CRM) platform that provides marketing, sales, and customer service tools to drive business growth.
• Hootsuite: A social media management platform that allows businesses to schedule, monitor, and analyze social media performance.
• AHREFs: An SEO toolset that helps businesses analyze backlinks, track rankings, and optimize website performance.
• Respondent: A market research platform that connects researchers with vetted participants for surveys and interviews.
• Meta Partner: A certification and partnership program that provides businesses with advanced tools and insights for advertising on Meta platforms (Facebook, Instagram).
• IBISWorld: A market research database that provides industry reports, insights, and competitive analysis for various sectors.
• Qualtrics: An experience management platform that helps businesses collect and analyze customer, employee, and market data.
• SurveyMonkey: A survey platform that enables businesses to create, distribute, and analyze surveys for market research and feedback.
• Adobe Suite: A collection of creative software tools, including Photoshop, Illustrator, and Premiere Pro, for design, video, and marketing content creation.
• MouseFlow: A website analytics tool that tracks user behavior through heatmaps, session recordings, and funnel analysis.
• Microsoft Suite: A collection of productivity tools, including Word, Excel, PowerPoint, and Outlook, for business and collaboration.
• Databox: A business analytics platform that pulls data into one dashboard to track performance in real time.  
• Brandwatch: A digital consumer intelligence platform that helps brands understand conversations and trends across social media.  
• Cookie Yes: A GDPR and CCPA‑compliant cookie consent management platform for website data privacy compliance.  

• Ricoh: A global provider of office equipment, including printers, copiers, and document management solutions.
• HP: One of the most legendary names in business tech. HP is a long-time leader in technology offering a range of necessary office products like printers, laptops, desktops.
• Kyocera: A manufacturer of durable and eco-friendly printers, copiers, and document management solutions for businesses.
• Konica Minolta: One of the world’s leading manufacturers of multifunction printers, plus world-class digital printing solutions and enterprise document management.
• DocuWare: A document management and workflow automation platform for secure, digital business processes.  
• Tungsten Automation: A leading provider of intelligent automation software for document capture, RPA, and process orchestration.