Impact Service Desk Hours
Standard service desk hours are weekdays from 7 am–8 pm CST.
24/7 support is available after hours, on weekends and during holidays. An additional fee may apply.Emergency Number: 866.964.5050

24/7 Live Answer Service Desk Support
Impact CompleteCare clients can now upgrade to unlimited 24/7 Service Desk support! Talk to a US-based, Impact-employed expert within 60 seconds no matter what time you call.
Get proactive assistance on issues that pop up overnight, assistance with late night tech concerns, or support for employees working in any time zone with our 24/7 live answer Service Desk support.
Call the service desks for immediate assistance at:
Managed IT Service Desk – 866.964.5050
Document Management Service Desk – 877.520.0070
Digital Office Equipment & Copier Service Request – 888.752.0052
Request Support
Submit a form for non-emergency IT, digital office equipment, copier or software needs.
Service, Support and Supply Requests
Complete and submit one of the forms below.