Impact Networking Announces Partnership with CallTower
Impact Networking Enhances its Managed IT and Cloud Service Capabilities with Industry-Leading Solutions Powered by CallTower
Impact Networking, a leading managed service provider (MSP), today announced that it has partnered with CallTower, a global solutions provider delivering cloud-based, enterprise-class unified communications (UCaaS), contact center (CCaaS), and collaboration solutions. The partnership officially began in September 2021.
Since 2002, CallTower has been providing, integrating, and supporting a wide range of industry-leading solutions around the corner and across the globe, including Native Microsoft® Teams Direct Routing, Office 365, GCC High Teams Direct Routing, and more. CallTower is the first solution provider to deliver an integrated Office 365 Native Microsoft® Teams experience with global calling plans, supported by a 24/7/365 client services team and ensuring a seamless implementation and training success plan.
By integrating Voice over Internet Protocol (VoIP) service; mobile applications; email hosting; unified messaging; instant messaging; audio, web, and video conferencing; collaboration tools; contact center; cloud services; and global networks solutions into one reliable platform, CallTower empowers its customers to transform and accelerate their businesses.
For decades, Impact has been expertly aligning its clients’ unique business needs with the right products and services. Now, with the latest UCaaS, CCaaS, and collaboration solutions by CallTower added to the MSP’s offerings, Impact can provide its clients with the additional tools they need to maximize interconnectivity, improve collaboration within and outside their organization, and grow sustainably.
“We are excited to team up with CallTower and together help our clients power productivity and streamline communications with industry-leading solutions,” said Impact’s Vice President of Managed IT Services, Patrick Layton. “This partnership is powerful and unmatched.”
Companies everywhere, no longer confined to brick and mortar, are looking to support remote work by pivoting to cloud-based business communication solutions. The Microsoft Teams Phone System powered by CallTower enables customers to bring their current voice services into the Microsoft Cloud through Direct Routing. Direct Routing ensures the ability to leverage CallTower’s preferred rates and unlocks the full potential of a Microsoft Teams Phone System. CallTower delivers key Microsoft Teams UCaaS features and functionality which are unavailable through other providers.
“We are thrilled about our new partnership with Impact Networking,” said CallTower’s Chief Revenue Officer, William Rubio. “Impact has been empowering their clients with customized strategies and services for years and joining that with CallTower’s UCaaS and CCaaS solutions is a natural evolution toward customer success.”
Since its inception in 2002, CallTower has evolved into a leading cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Native Microsoft® Teams Direct Routing, Office 365, GCC High Teams Direct Routing, Hosted Skype for Business, Cisco® UCM, HCS, Webex, CT Cloud UC, CT Cloud Boost, CT Cloud Meeting powered by Zoom and three contact center options, including Five9 for business customers. For more information, visit https://www.calltower.com/ or contact [email protected]