Sales Development Representative

Description

Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support –with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do.

Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 900+ experts across 23 US locations. Recognized for rapid growth and innovation, Impact has seen a 24% annual growth rate, and championed a vibrant, employee-focused culture. 

Job Description 

We are seeking a motivated and results-driven Sales Development Representative to join our sales team. The ideal candidate will be passionate about uncovering new business opportunities, building relationships with potential clients, and generating qualified leads for our Account Executives. This role is focused on identifying prospects, initiating meaningful conversations, and positioning Impact's solutions—including cybersecurity, IT, marketing and digital transformation—to address client challenges. A successful candidate will have strong communication skills, a consultative approach, and a desire to thrive in a fast-paced, innovative environment.

Responsibilities

• Guide Leads to Success: Navigate qualified leads through the sales pipeline, seamlessly connecting them with your dedicated Account Executive and orchestrating introductory meetings.
• Prospect Nurturing: Cultivate relationships with new prospects through strategic phone calls, targeted emails, and the utilization of cutting-edge sales sequencing tools. The goal? Introduce Impact's solutions and pinpoint key decision-makers within the target market.
• Meeting Milestones: Achieve monthly targets by setting up 20+ successful sales meetings each month.
• Prospecting Mastery: Proactively make 150+ dials a day with use of AI dialing platform.
• Needs Analysis: Ability to understand and articulate executive-level business goals and challenges
• Relationship Building: Foster and nurture lasting prospect relationships by initiating timely communications and following up consistently to advance opportunities through the sales pipeline.
• CRM Management: Efficiently manage client data in the sales CRM system, ensuring all interactions are meticulously logged, information remains accurate, and follow-ups are scheduled appropriately.

Things We Are Looking For

The ideal candidate is a proactive self-starter with exceptional verbal and written communication skills. They bring high energy, a positive attitude, and thrive in competitive environments. Adaptable and resourceful, they excel in dynamic settings and effectively utilize available resources. Dependable and reliable, they demonstrate a strong commitment to their work. Additionally, they are tech-savvy, embracing technological innovation and quickly adapting to new tools and systems.  Experience crafting messaging for C-suite and VP-level decision makers. Ability to leverage intent data from sales intelligence platforms for targeted outreach. Have a general understanding of business challenges across different industries. Skilled in identifying prospects through different stages of a buying journey and shaping talk tracks around current state, including the competency in leveraging intent signals for personalized omnichannel multi-threaded outreach. Experience with parallel dialers like Orum or intent platforms like 6Sense, or sales orchestration platforms like SalesLoft. And then lastly, looking for strategic thinkers over relationship builders, and the ability to speak to business outcomes over technical features.

Qualifications:

• 2+ years of experience in sales, lead generation, or a related role, preferably in the technology sector.
• Strong understanding of IT, cybersecurity, digital transformation, and related technology solutions, or a willingness to learn quickly.
• Exceptional verbal and written communication skills, with the ability to engage prospects and articulate value propositions effectively.
• Proficiency with sales tools and technologies, such as CRM software (e.g., Salesforce, Microsoft Dynamics) and sales enablement platforms (e.g., SalesLoft, Outreach).
• Self-motivated with a results-driven mindset, capable of working in a fast-paced environment and meeting or exceeding lead generation targets.

• Innovation: We embrace change because innovation lives outside the comfort zone.   
• Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact.  
• Honesty: We are fiercely transparent and consistently honest.  
• Fun: We fuel work with fun, knowing life's too short for boring.    
• Low Ego: We champion ideas over titles, because brilliance knows no rank.   
• One Team: We win as a team, we lose as a team, we are one team. 

Benefits We Offer:  

• Expected range of $50,000- 70,000 plus commission eligibility 
• 20 days of PTO, plus 12+ paid holidays 
• Flexible Sick Day Policy 
• Paid Parental Leave 
• Comprehensive Health, Disability Life, Dental and Vision Plans 
• 401(K) discretionary match & retirement plans  
• Continued education reimbursement  
• On-going training & development opportunities 

Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let’s build something incredible together! 

#LI-Onsite