Virtual CIO
Location: Chicago, Illinois
Posted: March 18, 2025
Description
Impact is hiring a Virtual CIO for our Nationally ranked Best and Brightest Workplace!
Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support –with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do.
Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 800+ experts across 20+ US locations. Recognized for rapid growth and innovation, Impact has seen over a 20% annual growth rate, and championed a vibrant, employee-focused culture.
Overview
As a vCIO, you will be a strategic business partner for Managed IT clients, driving business transformation through technology. You will own the client lifecycle post-sale, focusing on aligning IT strategies with business goals and leveraging technology to fuel growth. You will serve as a trusted advisor, using your holistic understanding of technology to solve complex challenges, manage risk, and deliver value.
The Virtual CIO is not a remote or hybrid role and is required to be on-site at an Impact location.
Responsibilities
- Develop comprehensive IT strategies that directly support clients’ business goals, ensuring that technology investments align with operational and growth needs.
- Manage client onboarding and maintain a forward-looking technology plan that adapts to the client’s evolving needs, keeping projects on track and anticipating future requirements.
- Conduct Periodic Business Reviews highlighting client IT status, quarterly performance, and actionable future planning aligned to organizational goals.
- Integrate into the client's operations, deeply understanding their business and technical landscape, to offer tailored, strategic technology advice and ensure cohesive system management.
- Identify potential risks in clients’ technology stack, including third-party systems, and create budget plans that prioritize cost-effectiveness and technological stability.
- Provide leadership on the adoption of new technologies, ensuring that systems—both managed internally and externally—work cohesively to streamline processes and drive innovation.
- Work closely with engineering teams to ensure that implemented solutions align with business objectives and that they fit seamlessly within the broader technology environment.
- Oversee all aspects of the client's technology ecosystem, ensuring that systems are integrated effectively and operate in a cost-efficient manner, with a focus on continuous optimization.
- Senior-level vCIOs are expected to provide mentorship and support to other members of the Client Services program.
Things We Are Looking For
- 10+ years of experience in IT with a focus in leadership, technical account management, or strategy consulting, with a proven track record managing enterprise-scale environments and aligning technology with business goals.
- Strong communication skills, capable of conveying technology strategies to C-level executives and business stakeholders, translating complex technical concepts into actionable business plans.
- Working knowledge of enterprise-grade product stacks, including cloud platforms (Azure), virtualization (VMware, Hyper-V), and networking.
- Strong understanding of Microsoft 365, Azure, Windows Server, and virtualization/storage solutions, with a broad exposure to diverse technology ecosystems.
- Proven track record guiding digital transformation initiatives, helping navigate evolving technology landscapes to drive innovation, efficiency, and cost-effectiveness.
- Knowledge of security frameworks and tools (e.g., MDR/EDR platforms, multi-factor authentication, advanced threat detection, and vulnerability management).
- Proven success in strategic IT planning, conducting Quarterly/Periodic Business Reviews (QBRs/PBRs), and aligning IT roadmaps with business objectives.
- Expertise in IT budgeting, risk management, and vendor management, ensuring that technology investments are cost-effective and aligned with long-term goals.
- Exposure to IT governance frameworks like ITIL, with the ability to integrate best practices into service delivery.
- Client-focused mindset, capable of building trusted, consultative relationships with executive stakeholders and acting as a strategic advisor on long-term technology planning.
Why Join Us?
Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world – one person, one company, one community at a time.
At the heart of everything we do are our core values, which guide how we work, grow, and succeed together:
At the heart of everything we do are our core values, which guide how we work, grow, and succeed together:
- Innovation: We embrace change because innovation lives outside the comfort zone.
- Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact.
- Honesty: We are fiercely transparent and consistently honest.
- Fun: We fuel work with fun, knowing life's too short for boring.
- Low Ego: We champion ideas over titles, because brilliance knows no rank.
- One Team: We win as a team, we lose as a team, we are one team.
- Expected salary range of $125,000-$155,000 plus bonus eligibility
- 20 days of PTO plus 12+ paid holidays
- Flexible Sick Day Policy
- Paid Parental Leave
- Comprehensive Health, Disability Life, Dental and Vision Plans
- 401(K) discretionary match & retirement plans
- Continued education reimbursement
- On-going training & development opportunities
Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let’s build something incredible together!
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