Mission & Values
Impact was founded on a simple idea: partnership. This means helping clients realize their vision by providing long-term, world-class service. Led by teams of passionate experts, forging the future of business technology, and bringing it to your doorstep.
Helping Businesses Find Success from Day One
In 1999, Frank Cucco, Dan Meyer, and Nate Robinson realized that not all business partnerships needed to end once a sale was final. Deep client understanding and custom solutions power sustainable growth to relieve today’s pressure so you can focus on tomorrow’s strategy. Because you shouldn’t be busy. You should be scaling, modernizing, and challenging the status quo.
Our History
Evolving and Expanding to Meet New Challenges
With hundreds of experts, locations across the country, five managed services, and thousands of clients, Impact has come a long way from our first “office” in Waukegan, Illinois. But we’re just getting started, as we continue to expand and introduce new services and solutions every year.
From Three Guys in a Garage to Hundreds of Employees
Our Mission Statement
Impact’s mission is to empower our clients through holistic managed services that balance innovative technology solutions with expert strategies, exceptional service, and a positive and curious mindset. We believe in becoming a trusted partner that continuously delivers measurable results to unlock every business’ fullest potential and set them on a path toward unimaginable growth.
Our Core Values
Defining Who We Are
We created six core values to outline what it means to work at or with Impact—values that work together to generate a culture of teamwork, positivity, innovation, and success.
Our Future is Helping to Build Yours
In our aim to be the world’s largest locally-operated and privately-owned managed service provider, we want to build a future where every business has access to the crucial tools, technologies, and expertise they need to grow and compete at the top of their industry. This all starts with investing in and developing the right people.
The Impact Leadership Institute (ILI)
Having passionate, knowledgeable, dynamic people is what makes Impact special. That’s why we founded the Impact Leadership Institute to create a culture of learning and give our people the resources they need to develop new skills and challenge themselves in a supportive environment.
Make an Impact Day
Each year, everybody at Impact is given a day off to make a difference in their communities, wherever they may be. That difference can be to clean up, work with charities, donate money, and do whatever else they can to help.
Employee Resource Groups
To make everybody feel included and heard, we’ve founded multiple employee resource groups (ERGs) to create community, provide support and resources, and foster a more inclusive workplace throughout the company.
Trips, Incentives, and All Company Meetings
More than just a company, Impact is a community of people who love what they do, and that stems from building a culture based around collaboration, teamwork, and fun. That’s why we love rewarding the work our employees do with all-company meetings, team trips, and other incentives to reward the good work and passion that keeps us moving forward.
The Impact Foundation
Impact believes in uplifting the communities in which we live and work across the country. Whether we’re donating our time or resources, the goal of the Impact Foundation is to support the people and organizations within those communities; to foster their dreams, goals, and visions of building a better world.
Embracing Differences to Build Stronger Teams
Impact is a place for all. We strive every day to build a company that is inclusive, collaborative, and welcoming, so everybody is comfortable and able to make the most of themselves and their ideas. But we also know this job is never done. It’s something we are committed to and must work toward every day.
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