Impact Recognized as a 2006 JD Power Certified Dealer
To make our business stand out from the crowd, we have a sharp focus on customer satisfaction. The J.D. Power and Associates Certified Copier Dealer distinction signifies excellence in sales and service satisfaction. Becoming a J.D. Power and Associates Certified Dealer means that our dealership performs at a national-benchmark level of customer satisfaction as measured by the firm’s independent Copier Customer Satisfaction Study.
For more than three decades, J.D. Power and Associates has been listening to consumers and business customers, analyzing their perspectives, and refining study methodologies to offer the most advanced customer satisfaction studies, analyses, and training initiatives available today.