managed it & cloud
Achieve optimal network performance
with tools packaged just for you
Managed IT Partner
IT departments are tasked with a wide range of responsibilities—managing change, scaling to meet the demands of growth
and staying on top of advancing technology, trends and threats. Impact’s Managed IT and Cloud Services program is a
package of best-of-breed tools and technology supported by our certified professionals.
Connect with our specialists today to learn how Impact’s Cybersecurity Services can help proactively monitor and manage your IT infrastructure.
Since Impact has joined our team, we are able to function with a lot less stress. They provide us with a sense that they are employees of Dnesco.
Gregg, President at Dnesco Electric
Managed IT Services
Why do I need managed IT solutions from Impact?
To make the security and efficiency of your team’s IT infrastructure perform at optimal capacity.
We act as your managed service provider and the support system for your internal IT team. Our goal is to provide unmatched value with software, hardware and 24/7 access to service, all for an unbeatable fixed-fee price. Our unique assessment process informs our specialists as they create a custom package of solutions and technology to address areas of need. This includes access to the latest technology, guidance on smart IT investments and monthly IT budgeting; implementing modern and secure network applications has never been easier.
IT services from Impact address the needs of businesses with:
A small or nonexistent IT team
Limited budgets and resources
Industry compliance issues
No disaster recovery plan
Outdated or nonexistent cybersecurity programs
No employee training
What is included in Impact’s IT services packages?
Software, hardware, technology and support from top partners, selected by our certified experts and packaged together according to your needs and budget.
The market for IT products and services gets bigger every day. Finding what’s right for your organization’s IT infrastructure without guidance can waste the time and money of decision makers. When you partner with Impact, you receive the knowledge of industry professionals who encompass a multi-layered support structure for 24/7 monitoring and remediation, and act as advisors for your in-house IT team. We take away the guesswork, and perform a thorough assessment and testing process, along with product demos and budget analysis to pinpoint the specific products and services that align with your needs.
With Impact’s Managed IT and Cloud Services, you’ll receive:
A team of certified professionals
Custom budgeting and payment plans
Secure cloud storage
Disaster recovery planning
Mobile workspace solutions
Productivity and collaboration tools
How does the process work?
With a multi-step assessment, which includes testing, remediation and an in-depth analysis of every aspect of your IT infrastructure.
Before selling any solutions to our clients, Impact’s IT specialists align with your company’s decision makers and end users to get a full view of your current IT infrastructure in order to provide the recommendations that fit your budget and align with your growth goals.
- Network device discovery – We use our custom toolkit (INC) to gather data about all network operations, performance and security to begin assessing the health of your infrastructure and target the correct areas of concern.
- Network system assessment – A designated Field Network Engineer will do an in-depth analysis of all company hardware, including a look at data, configuration and examination of physical machines.
- End user interviews – We send in our experts to talk with your employees about their day-to-day activities and pain points to map out current processes for more detailed recommendations.
- Data analysis – Your assigned engineers will look at the analytics of how your business is currently running, taking the results from vulnerability tests and remediations to identify any gaps to inform our recommendations.
We categorize IT security components to ensure your environment is secured from top to bottom.
Mobile Device Management
Your administrative window into centralized device management.
Backup and Business Continuity
Operate no matter what with backup, recovery and continuity plans.
A single, complete view of every aspect of your IT environment.
Cloud Hosting Platforms
Public and private data storage environments.
Workspace as a Service
Efficient and secure remote access software.
IT Documentation Portal
IT network, device and support information managed in one secure portal.
A strategic IT and technology partner you can count on.
Cloud VoIP Phone Systems
An affordable, cloud-based unified communication system powered by AI.
Inspire more collaboration and efficiency with cloud-based productivity apps for business.
Microsoft Surface Devices
Top-of-the-line business computers and interactive screens by Microsoft.
Change Management System
Customize your organizational learning and development.
Discover how Impact’s Managed IT & Cloud Services can help your business.